The best software solution still needs the service component that only
seasoned veterans with industry specific backgrounds can guarantee. At
Peminic, our team will guide you through every step of the process from
initial needs assessment through implementation to on-going customer
support.
Our
Services Include:
Implementation -– typically involved during the sales process to provide
deeper insight into the products and the process of implementation and
continuing post-sale, Peminic’s Implementation Team is heavily experienced
in healthcare with hundreds of implementations under their belt. A project
team is assigned to each implementation and manages the project, consults on
design/configuration changes to meet the customer’s specific needs, and
works with the customer project team to provide user and administration
training and guidance. Our customer's choose from several implementation
packages based on the degree of configuration changes desired and made
possible by Peminic’s flexible platform.
Support -- from deeply experienced professionals in enterprise
applications. Peminic prides itself on providing unparalleled customer
support. Peminic realizes that satisfied customers are the foundation of a
successful business.
Training -- ensuring that all primary users are completely comfortable with
all features and functionality. Peminic has taken great care in developing
applications that are extremely easy to use and require "zero training" for
casual users. For power users, some training is required to enjoy the full
potential of Peminic's solutions. Peminic offers programs to
Train-the-Trainer (T3), as well as personalized, onsite training classes.
Consulting -- helping you choose the right solution for your present and
future needs. Peminic has on staff clinical and risk management domain
experts who can help you tailor a solution that best fits your needs.
Moreover, these experts enable our various clients to be enriched by the
experiences of other clients.
Whether it's a small departmental solution or an enterprise-wide
application, Peminic is here with the right solution for you and the right
team to bring it to life for your organization.